Most concourses display elevator icons on overhead boards and pillar signs, while apps often report outages in real time. Snap a quick photo of the map, choose the nearest lift, and avoid crowds by approaching from less busy corridors or alternate entrances when possible.
Gaps and small steps vary by rolling stock and platform height. If a mobile ramp or bridge plate is needed, signal staff early and position near doors marked for assistance. Allow space for turning, set brakes briefly, and breathe—steady, respectful teamwork makes boarding simple.